Advocacy service (accompany customers for physical health checks and appointments)
Advocacy means getting support from another person to help you express your views and wishes, and to help make sure your voice is heard. Someone who helps you in this way is called your advocate.
Unfortunately, having a mental health problem can sometimes mean that your opinions and ideas are not always taken seriously, or that you are not always offered all the opportunities and choices you would like. This can be difficult to deal with, especially when you need to communicate regularly with health care professionals, or other professionals regarding your care or daily living issues.
What does an advocate do?
How your advocate helps you is up to you – they're there to support your choices. For example, they can:
- listen to your views and concerns
- help you explore your options and rights (without advising you in any particular direction)
- give you information to help you make informed decisions
- help you contact relevant people, or contact them on your behalf
- accompany and support you in meetings or appointments
An advocate will not:
- give you their personal opinion
- solve problems and make decisions for you
- make judgments about you